tag:blogger.com,1999:blog-195876572011-04-21T18:53:32.902-07:00arbatnoreply@blogger.comBlogger21100tag:blogger.com,1999:blog-19587657.post-1161285674672997202006-10-19T12:18:00.000-07:002006-10-19T12:25:04.020-07:00<span style="font-weight: bold;">A "full service" has been restored to subscribers of Orange broadband following a "major" national outage.</span><br /><br />The problem occurred on Monday afternoon, affecting 100,000 broadband subscribers at its peak.<br /><br />Orange said the fault on the service, formerly known as Wanadoo, was caused by a "network equipment failure".<br /><br />The mobile firm said 90% of people had their connections restored by 2200 BST (2100GMT) on Tuesday with the remainder connected hours later.<br /><br /><span style="font-weight: bold;">Full service</span><br /><br />The BBC news website was originally alerted to the fault by a reader who had been unable to connect to the internet for two days.<br /><br />Hundreds more readers subsequently contacted the BBC to recount stories of being unable to use the service.<br /><br />"I've been unable to connect since yesterday morning. Thought it was a problem with my computer at first, but obviously not," wrote Ben Allon.<br /><br />Others, however, said they were experiencing no problems.<br /><br />The disparity was because the fault, which was detected at 1600 on Monday, only affected customers on the Local Loop Unbundled (LLU) network.<br /><br />LLUs use equipment installed in a telephone exchange by a third party company, such as Orange, instead of BT.<br /><br />Orange has one million broadband subscribers, 10% of which are on an LLU network.<br /><br />By 1600 BST on Tuesday Orange's engineers had managed to restore connections to 50,000 affected customers. The remainder were restored overnight.<br /><br />A spokesperson for the firm said full service had resumed "by 0630 this morning."<br /><br />Orange started offering broadband earlier this year after the company absorbed internet service provider Wanadoo.<br /><br />The firm offers a "triple play" package to its customers which bundles mobile phone, landline and broadband services as an all-in-one deal.<br /><br />A "quadruple play" service, which includes TV, is also being trialled by Orange.<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/19587657-116128567467299720?l=blankouttimes.blogspot.com' alt='' /></div>arbatnoreply@blogger.com2tag:blogger.com,1999:blog-19587657.post-1133768034546713112005-12-04T23:33:00.000-08:002005-12-04T23:33:54.563-08:00post<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/19587657-113376803454671311?l=blankouttimes.blogspot.com' alt='' /></div>arbatnoreply@blogger.com2