Thursday, October 19, 2006

Orange restores broadband service

A "full service" has been restored to subscribers of Orange broadband following a "major" national outage.

The problem occurred on Monday afternoon, affecting 100,000 broadband subscribers at its peak.

Orange said the fault on the service, formerly known as Wanadoo, was caused by a "network equipment failure".

The mobile firm said 90% of people had their connections restored by 2200 BST (2100GMT) on Tuesday with the remainder connected hours later.

Full service

The BBC news website was originally alerted to the fault by a reader who had been unable to connect to the internet for two days.

Hundreds more readers subsequently contacted the BBC to recount stories of being unable to use the service.

"I've been unable to connect since yesterday morning. Thought it was a problem with my computer at first, but obviously not," wrote Ben Allon.

Others, however, said they were experiencing no problems.

The disparity was because the fault, which was detected at 1600 on Monday, only affected customers on the Local Loop Unbundled (LLU) network.

LLUs use equipment installed in a telephone exchange by a third party company, such as Orange, instead of BT.

Orange has one million broadband subscribers, 10% of which are on an LLU network.

By 1600 BST on Tuesday Orange's engineers had managed to restore connections to 50,000 affected customers. The remainder were restored overnight.

A spokesperson for the firm said full service had resumed "by 0630 this morning."

Orange started offering broadband earlier this year after the company absorbed internet service provider Wanadoo.

The firm offers a "triple play" package to its customers which bundles mobile phone, landline and broadband services as an all-in-one deal.

A "quadruple play" service, which includes TV, is also being trialled by Orange.

4 Comments:

Blogger DEANBERRY said...

EXPECT A BIGGER, LOUDER 9/11. The amerinazis won't go without a fight. And, yes, they're just the type of "people" who would engineer another "terrorist attack" so they can declare martial law and suspend all elections. You heard it here first, folks. http://deanberryministries.org/index3.html

4:11 AM  
Blogger GaryTheScubaGuy said...

Orange home broadband have three packages to choose from. All have 18 month contracts and require a BT or similar home line.
Home Starter costs £12 a month or £5 a month with an 18 or 24 month mobile plan
- Up to 2Mb*
- Standard wireless modem
- 6GB a month usage allowance
- Wireless connection
- Evening and weekend UK landline calls included
- Security, e mail and webspace
Home Select costs £20 a month or £10 a month with an 18 or 24 month mobile plan
- Up to 8Mb*
- Livebox wireless modem
- Unlimited usage allowance (fair usage policy applies)
- Wireless connection
- Second line for internet calling
- Security, e mail and webspace
Home Max costs £24 a month or £15 a month with an 18 or 24 month mobile plan
- Up to 8Mb*
- Livebox wireless modem
- Unlimited usage allowance (fair usage policy applies)
- Wireless connection
- Telephone line rental included
- Evening and weekend UK landline calls included
- Second line for internet calling
- Security, e mail and webspace
* Speeds in excess of 2 meg are only available in certain areas. Top speeds vary significantly, particularly according to how far away you live from the exchange. If your line won’t support Orange’s fastest broadband speed they’ll give you the best available. The speed you actually get can also vary depending on the quality of your line, the wiring in your house, the time of day and even the weather.

4:23 AM  
Blogger randy said...

Hi, Nice post thanks for sharing. Would you please consider adding a link to my website on your page. Please email me back.

Thanks!

Randy
randydavis387@gmail.com

1:57 PM  
Blogger Kezya Wulandari said...

I recently came accross your blog and have been reading along.I thought I would leave my first comment. I dont know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.
Please don't forget to visit My Blog
Best Android
KitKat Launcher
Big Launcher
Anti Virus Apk
YouTube Downloader Pro Apk
MyniLyrics For Android
http://tamboenman.blogspot.com
Thankyou ;)

3:42 AM  

Post a Comment

<< Home